Updated Request Form for Gilbarco Warranty Travel

Subject : Updated Request Form for Gilbarco Warranty Travel

 

Attn: NEE Service Managers and DSS Subcontractors

Further to the Gilbarco Warranty Travel Policy Change bulletin from November 16^th, Gilbarco has updated the Warranty Travel Exception Request form. Please find the updated version attached (Word and PDF formats).

Technicians must now indicate the TOTAL estimated travel time and whether a round trip is being requested. The total travel must include return travel if you are requesting 2-way travel for a call.

For example, if a technician will complete 2 hours of travel time with no round trip, enter 2 hours of total travel time and indicate ‘N’ for round trip requested. However, if a technician will complete 4 hours of travel with a round trip, enter 4 hours of total travel time and ‘Y’ to round trip requested.

 

Please contact your local NEE service office if you have any questions or concerns.

Best regards,

Nama Namasivayam